Delivery Information


Delivery Information


 -Direct shopping at:


A1-19, Cao Ốc Phúc Thịnh 341 Cao Đạt, Phường 1, Quận 5, Tp.HCM, Việt Nam


 -We open from Monday to Sunday 8:00am - 9:00pm.


Lunch break: 12:00am - 1:00pm.


 **For Online Shopping:


- Register or sign in to your account;

- Choose your products and 'ADD TO CART';

- Click 'CHECK OUT' when you finish the shopping;

- Choose or add your billing address;

- Choose or add your delivery address;

- Choose your delivery method;
- Choose your preferred payment method;

- Check box the Terms and Conditions then click CONTINUE;

- Click CONFIRM THE ORDER;

- YOU ARE DONE!

- Our staff will contact you for more details, if necessary.


 Available payment methods:


1. Bank Transfer


Minimum order:

500.000 VND for Domestic delivery

$50.00 for International delivery


2. Cash on Delivery (COD)

Minimum Order - 500.000 VND



3. PayPal Express Checkout


Minimum order:

500.000 VND for Domestic delivery

$50.00 for international delivery

(PayPal default currency = US Dollar)


* International customers should choose US Dollar from the currency tab before shopping and pay in US Dollar. Shipping charges and taxes, if any, applicable will be added before the delivery. Please Contact us for more details.


- Customers can pick up the ordered items on the appointment. Otherwise, your order will be delivered to your delivery address within 3-5 working days.

-Notification about delivery will be applied.


 *Notification about Delivery

- Please pay us in advance when you place order(Bank transfer). Plus you should pay extra delivery charge for express service when your product is delivered at your door.


 *In the case of purchasing raw materials for skin care products:

- Fill up the order form to place your order. Your order will be delivered to your house within 48 hours. Notification about delivery will be applied.


 *In the case of purchasing handmade cosmetic products:

**For direct shopping:

- Visit us and place your orders at the above address.

- After consultation and selection, customers should pay and get the bills.

- Charma Vietnam produces your customized items.

- Customers can pick up the ordered items following the appointment. Otherwise, your order will be delivered to your house within 48 hours. Notification about delivery will be applied.


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